About Us

Getitreal (PTY) LTD is a
company dealing with photography gear. We specialize in selling Pre-owned and
brand new Cameras and accessories and photography lighting equipment. With the
help of qualify technicians on our board, we also service and repair Cameras
and lenses. We have a team of helpful staff ready to answer all your
questions.

With many years of experiences into photography industry, our company is  able to advise customers to choose products according to their budget and intended use. Getitreal, offer speedy nationwide deliveries

 Gettitreal(PTY)LTD has many courier partners to ensure that the customer’s product is delivered safely: 

– via postnet , the standard shipping is R99 incl.VAT (ETA of 2-4 business days)*to all areas in South Africa. This period doesn’t include Saturdays, Sundays and Public holidays. The base of R99 incl . VAT is for parcels up to 5kg in volumetric and physical weight. Should the items exceed this weight, we reserve the right to increase the shipping charge accordingly-

   – with PEP store vis PAXI 

    PRICE PER LARGE BAG

   7-9 business day service: R79.95

   5-7 business day service : R99.95

   3-5 business day service: R109.95.

Therefore, shopping with us is a best choice you will never be disappointed about. 

Warranty information

Which warranty comes with the goods purchased?

– All used Cameras and  lenses sold by Getitreal are supplied with 4 months warranty  .

– There is not warranty for items like Batteries, Chargers, Lightings, Backdrops, Stabilizers,
   Tripods and others accessories. 

– If the product is  Defective or faulty,  Getitreal will replace the product within 10 day  period        deemed from the      date of receiving the product. Getitreal will also cover the shipping. 

Returns are subject to the following conditions:

a- The products still be in their original condition and packaging and you may not have  use           them at all.

b- The return is done so at the expensive of the customer, who will cover all courier fees                 involved. 

c- The products are re-parceled in a suitable cardboard box and sealed properly for the return       journey. 

**Please remember to put a copy of your invoice in the box.

Getitreal is not responsible for products that are damage accidentally. However, Getitreal is seeking to deliver the highest standard of customer service and will gladly assist the
customer in having the product repaired.

The duration of the repair of the damaged item will depend on the gravity of the damage. So we can’t determine the exact day that the item would return to the customer.