Legal

Privacy Policy

Last updated: September 2026

We are committed to protecting your personal information in accordance with POPIA (Protection of Personal Information Act), 2013.

Information We Collect

We collect personal information when you browse our store, make a purchase, create an account, or contact us. This includes your name, email address, phone number, delivery address, order history, and device/browsing information. Payment details are processed securely and we do not store card numbers.

How We Use Your Information

We use your information to process and fulfil orders, send order confirmations and delivery updates, respond to enquiries, send promotional communications (you may opt out at any time), improve our services, and comply with South African law.

How We Protect Your Information

We implement industry-standard SSL encryption, secure payment processing via PCI-compliant gateways, and restrict data access on a need-to-know basis. We never sell your personal information to third parties.

Your POPIA Rights

Under POPIA you have the right to access, correct, or request deletion of your personal information, object to processing, and lodge a complaint with the Information Regulator. To exercise these rights, please contact us directly.

Cookies

Our website uses essential cookies to maintain your cart and session, and analytics cookies to understand site usage. You can disable cookies in your browser settings, though this may affect some functionality.

Questions about this policy? Contact Our Store directly.